What’s a Mattress Warranty and What Does it Cover. It's 2019 now and companies like this shouldn't exist. Firmness Level: 6/10 Like back sleepers, stomach sleepers need a firmer, flatter surface than side sleepers. Your Zinus mattress will ship free in the contiguous U.S. as a bed-in-a-box via FedEx, which means the mattress is compressed and vacuum sealed for shipping. Firmness Level: 7/10 The High-density Support Foam layer provides long lasting durability and stability. The bed broke within a few months and for warranty claims they ignore you and then send you to some other company who are difficult to get a hold of. Zinus Support Plus iCoil Pocket Springs Double Mattress Eurotop Bed- High Density Foam Layer - Mattress in a Box - Medium Firm Feel 30cm 4.6 out of 5 stars 25 $279.00 $ 279 . This mattress features a knitted jacquard cover followed by a thin layer of comfort foam, another thicker layer of comfort foam, .5 inches of high-density foam, and a 7.5 iCoil core of pocketed springs. The foam layers above the iCoil Springs adjust to your body to give you a customised, comforting, sleep surface. Zinus Platform Beds. If you like deep cushioning and sinking, this probably isn’t the pick for you. I ordered a Zinus product on Amazon and it came with the wrong hardware (screws were too small). The iCoil technology provides support and the memory foam provides plush comfort that contours around the body. It’s made from a knitted jacquard cover, microfiber quilted fabric, 1” of comfort foam, and 7.5” of iCoil pocketed springs. and luckily get full refund. The most popular model from the brand, the Green Tea Memory Foam mattress comes in four height  options, sleeps cool, and has a medium firmness level that will provide a balanced mix of support and conforming for sleepers in most weight groups. The mattress comes with double-side handles for easy rotation and is OEKO-TEX Standard 100 certified. Shop marshmallow-like mattresses, easy-to-assemble bed frames & sofas. Zinus is a leader in the bed-in-a-box space.Their high-quality feel and competitive price point make them a top contender for anyone looking for the best bang-for-the-buck. Queen 30cm icoil mattress.. after 1 month sagging, had to change sides, because hurting my back..then less than 1 month had to go in the middle due to sagging.. turned bed around and started again, its now 7 months and have to buy another bed..dont buy this bed,,this one is going to the DUMP.. fair dinkem, im so disappointed.. dont dont dont buy anything from this company! I ordered a Zinus metal bed frame from Amazon. For those that are looking for a very affordable platform bed, we'll go through the most popular options from Zinus below to describe what customers say about each one.. He pushed the problem higher up the Sam's food chain, and all were shocked by how I was treated by Zinus. Your email address will not be published. It also features Zinus’ pressure relief foam for added conforming and comfort. Profile: 6”, 8”, or 10”. I wrote Zinus..."Angel" got back to me with...."I'd suggest you go to your local tailor and get custom sheets made"!!!!!! The core is 8” of pocketed coils with a thick foam encasement that encourages edge support. Who knows... maybe third time lucky... perhaps I have been simply VERY unlucky, Though what I really suspect is that Zinus sell their faulty items through amazon. Excellent value for money. The core is 8” of pocketed coils with a thick foam encasement that encourages edge support. Very pleased, thanks Zinus! Zinus does not offer White Glove delivery, old mattress removal, or expedited shipping. Sleeps good other than....you can't find fitted sheets that stay on the mattress. Construction: This mattress features 2” of memory foam, 2” of pressure relief high-density foam, and 4” of high-density base support foam in the 8” version. I bought multiple stuff from this company I will talk about the matress in this review, firstly it didn't inflate properly secondly the layers weren't glued together but what makes it worse is that support told me to take a picture then said I voided the warranty by doing so! Read honest and unbiased product reviews from our users. Firmness Level: 6/10 The 8” version features 2” of the microfiber and foam quilted cover, 1” of memory foam, 1.5” of additional comfort foam, and a 3.5” high-density base support foam. Learn why this could be the best mattress for you in our in-depth Zinus Green Tea mattress review.. Zinus Green Tea Mattress Highlights Type: Memory Foam Construction: This mattress features .5” of high-density foam, 1” of ViscoLatex foam, and 6” of innerspring coils. The iCoil technology provides support and improves motion isolation on this traditional innerspring mattress. Approval for Affirm payment options is based on a soft credit check, and you can contact Zinus or visit their website to find out more information. Read honest and unbiased product reviews … The Zinus Green Tea mattress is super affordable, comfortable, and high quality. Zinus offers 14 mattresses and mattress sets in total, many of which are variations on the brand’s flagship mattress and core mattress products. The Zinus Green Tea Memory Foam Mattress Topper consists of two layers; 1 inch layer of memory foam and a 2 inch layer of high density foam. Ideal for sleepers who like a very firm mattress, the Pressure Relief Extra Firm works well for back and stomach sleepers in the average weight and heavyweight category who need support. Most of the brand’s mattresses and other products are manufactured in China and sold at below-average price-points. This helps prevent the hips from sinking in this position, which can cause low back pain that travels all the way up to the neck. You sleep hot on all-foam beds but can manage with the combination of cooling gel and green tea in the top layer foams. I'd wake up...pull the corners tight again but, they'd always pull up in hours. A Cal King. The reviews inform you which product is the most comfortable, which one is durable and which one offers therapeutic and ergonomic sleep. Construction: This mattress features a plush, quilted memory foam and microfiber top layer for a cloud-like feel. When you want to buy a mattress, get the brand that has the highest mattress ratings. Customer service was keep telling me that they could only proceed the refund if they get a confirmation from the delivery company that product is rerouted to their warehouse. I thought maybe it needed more "plumping," so I waited to no avail. However, in every review we’ve found, customers rave about the quality of the mattress compared to its price. When I asked them directly about it, they described it as "silicon fiber", which is the same thing. The mid-level firmness provides pressure relief while the iCoils provide support, spinal alignment, and limit motion transfer thanks to the individually wrapped setup. Profile: 10”. Firmness Level: 6/10 The warranty covers defects, like sagging and unusual indentations, is non-transferable, and does not cover normal damage in foam from wear, burns, cuts, or tears, or damage to the mattress handles. Customers will also have a wide variety of sizes to choose from, ranging from Twin to California King, although some Zinus mattresses are only available in select sizes. Now they are wanting another picture. Construction: This mattress features 2” of memory foam, 2” of pressure relief high-density foam, and 4” of high-density base support foam in the 8” version. This mattress is ideal for all types of sleepers and provides plush support. Look for mattresses in your firmness level that provide at least a little bounce or responsiveness and isolation motion well, which will help prevent your partner or pet from waking to your motions throughout the night. Scammers please don't buy from this company unless you want garbage that won't work a week from now like a mattress that deflates along with non existent customer service who look for every way to not stand by their warranty! This mattress features 2” of MyGel memory foam, 1.5 inches of Super Soft Foam, and a 4.5 inch high-density foam base layer in the 8” version. Read honest and unbiased product reviews from our users. Each profile has a different design in … So repeat- don't buy the mattress from their website if you do not want to waste your valuable time. Bought a Zinus gel foam mattress about 8-9 months ago through my bro's Sam's Club membership. Profile: 8”, 10”, or 12”. The 8” version features 2” of the microfiber and foam quilted cover, 1” of memory foam, 1.5” of additional comfort foam, and a 3.5” high-density base support foam. There’s no mandatory break-in period for ZInus mattresses, so you can return the Zinus any time within the 100-night sleep trial period if you’re not satisfied. Worry free 10 year limited warranty. Zinus mattress reviews BBB Rating: Unfortunately, Zinus has earned an F from BBB due to failure to respond to complaints. Get the most satisfying value with free delivery and a 100-night trial. Zinus offers 14 mattress models, which come in hybrid, innerspring, and memory foam styles. It took more than two weeks to finally resolve the problem, but Sam's did refund my money. If she liked the mattress, I was going to get one for her as well. To get you started in the right direction, here’s who we recommend each style of Zinus mattress for. Construction: This mattress features 1.75” of swirl foam, .5” of comfort foam, and 7.5” of springs encased in .5” of high-density foam, all of which are encased in a knitted jacquard cover. Read eye-opening mattress reviews on 150+ mattress brands from thousands of reviews from real customers that are proven and trusted. Firmness Level: 6/10 Get the Zinus Mattress. Type: Memory Foam The mattresses of this brand are available in an economical price range, which makes Zinus mattresses popular. You’ll have the option to raise or lower the head and foot sections of the base. All Zinus mattresses come with a 100-night trial period. They could have had three sales; instead, I never will buy anything from them and have let everyone I know in real life and online about this issue. What kind of company does that, they also will ignore your messages please don't buy a mattress or any pieces of furniture from this company! It combines the company’s green tea infusion for a cooling effect with ActivCharcoal for extra moisture-wicking. The warranty coverage begins on the date you purchase your Zinus and covers defects. Don't purchase from their website. Please note that Zinus sets, such as mattresses sold with an accompanying bed frame, are not included in this price chart and may exceed the highest prices listed. Zinus offers a 10-year warranty for its mattresses. Customer service told me they could cancel it, but then the mattress arrived and I didn't get a refund :(. Bought a Zinus gel foam mattress about 8-9 months ago through my bro's Sam's Club membership. After assembly, products were sturdy and looked great. The Zinus Pressure Relief Green Tea Memory Foam Mattress is a bed-in-a-box mattress made entirely of foam. The Zinus Cooling Gel Memory Foam mattress comes in four thicknesses: 8”, 10”, 12”, and 14”. I filed a complaint with Zinus on June 20, 2019. Find helpful customer reviews and review ratings for Zinus iCoil Queen Mattress 34cm Pocket Spring Memory Foam Mattress Euro Box Top - Med Soft at Amazon.com. The Zinus seems to represent excellent value for money. They said I had to call Sam's, so I called Sam's, and Sam's called Zinus after repeatedly getting no response to their emails. You need a bed with excellent motion isolation and wake at your partner’s movements. Profile: 12” or 13”. Disclosure: By clicking on the product links in this article, Mattress Nerd may receive a commission fee at no cost to you, the reader. The cheapest Zinus memory foam mattress costs $112 while the most you’ll pay for a King size 14” memory foam mattress is $467. Zinus mattresses are also widely available at brick-and-mortar mattress stores and some department stores nationwide. I left an unfavorable review on Sam's Club and Zinus contacted me, saying they would be happy to help me, since it was already past time to return it to Sam's Club. It’s made from a knitted jacquard cover, microfiber quilted fabric, 1” of comfort foam, and 7.5” of iCoil pocketed springs. This mattress’ special features, like the encased coils and swirl foam, help it sleep cool, relieve pressure, and eliminate motion transfer. Firmness Level: 5/10 Use Amazon or other companies if you really want to purchase them. Combination sleepers are a rare breed, requiring a bed that can suit any of the three primary sleeping positions with regard to both conforming and support. And I was even looking at larger Zinus mattresses for my own bed because the prices are good, and I am a disabled person on Social Security. WORST CUSTOMER SUPPORT EVER. If you’re heavyweight, the thickest Zinus Green Tea mattress will be a better fit. Firmness Level: 5/10 While Casper has a polyfoam top layer and memory foam second layer, Zinus’s mattress has the opposite. Called Zinus customer service only to be told that the item is now discontinued, so the bar couldn’t be replaced, but I could try re-order the whole bed for the third time. Then, in 2004, he shifted Zinus to an indoor mattress company using his knowledge and experience in the comfort industry. Construction: This mattress features a jacquard knit cool cover, .5 inches of fiber padding, 1.5 inches of foam, a high-density base support foam, a thin layer of high-density foam, and 7.5 inches of iCoil springs in the 12” version. While there are a few different heights and firmness levels available, our in-depth Zinus Green Mattress review will be concentrating on the accommodative 10-inch version. Do not ever buy any mattress from Zinus. Zinus is a U.S.-based company that has been selling bedding products since 2004. 100-Night Trial. The mattress claims to be "very supportive." Bought a Zinus gel foam mattress...good luck finding sheets to fit! They'd lift at the corners and clump up under neath you. When we got the new Zinus, none of these would stay on the mattress during the night. It is now October 12, 2019. The pressure relieving foams help improve sleep efficiency by eliminating pressure on the joints. Our experts will share little-known and research-backed facts so you know which mattress will fit your unique lifestyle! Customers will also have a wide variety of sizes to choose from, ranging from Twin to California King, although some Zinus mattresses are only available in select sizes. It has a knitted jacquard cover and is infused with green tea extract to enhance its cooling properties. This mattress features a jacquard knit cool cover, .5 inches of fiber padding, 1.5 inches of foam, a high-density base support foam, a thin layer of high-density foam, and 7.5 inches of iCoil springs in the 12” version. They DON'T need another picture to see the sagging. Type: Memory Foam Mattress sags. Took 30+ days to deliver, so I tried to cancel and get a refund. I was not able to get the product more than 30+days. This mattress has a cooling jacquard knit cover with 1.25” of Comfort Foam, 1” High Density Foam, and a 7.5” iCoil pocketed spring base. All rights reserved. If you’re in the market for a new mattress, but you don’t think the Zinus Mattress is right for you, we have plenty of other reviews listed on our site. We then bought suspenders for the mattress cover and sheets. So far has been and excellent product very sturdy perfect height allows me to place clothes bins under neath for storage. Every step of the way has been painful. Keep in mind that customer experiences vary by mattress, so we recommend reading reviews on websites like Amazon.com prior to ordering your Zinus mattress. Find helpful customer reviews and review ratings for Zinus iCoil Pocket Spring Double Mattress 25cm Tight Top | Strong Coils, Quality Foam, Edge Support - Firm at Amazon.com. I was not being helped. Second time one of the metal bars was faulty. Zinus does not currently ship to Alaska or Hawaii, but you may be able to purchase a Zinus from a third-party retailer that ships to these states. I am very curious and wondering how long it would take to get my money back. Hundreds of people also were astounded by them voiding the warranty on a mattress that was defective upon arrival and never had been used. The 8” is a medium firmness, the 10” and 12” a medium-soft, and the 14” a plush bed. Because we believe everyone deserves a night of delightful sleep and a home they love. I bought a Zinus mattress from Samsclub.com. The iCoil technology provides support and improves motion isolation on this traditional innerspring mattress. Sold as a set, this mattress comes with Zinus’ adjustable black frame and is available in Twin XL, Full, and Queen Sizes. In the chart below, we’ve outlined Zinus pricing by size and type. The best mattresses for side sleepers provide deeper conforming for their hips and shoulders, which need to be able to sink into the mattress’ top layer to allow for pressure relief and to maintain healthy spinal alignment. Zinus Memory Foam Mattresses are Best If: You want close conforming and pressure point relief. Zinus focuses on meeting the sleep needs of its customers by reading every Zinus mattress review, listening to input, and then adjusting its products and business structure accordingly. The shortest two models offer a medium (5) feel, and the taller two models offer a medium soft (4) feel. Total BS. Thoughtful! 00 Zinus memory foam mattresses feel as if you’re lying on a cloud, and their hybrid models combine this plush foam with individually encased innerspring coils for a responsive, contouring feel. I called them multiple times but they were repeating the same thing. Sleepers find that it provides a balance between firm and soft, but it may lack edge support. We also recommend the thicker models of the Pillow Top or Euro Top Zinus Hybrid beds, which are soft to the touch but provide a dense support system to support sleepers of this type. Related: Best Mattresses for Combination Sleepers. Firmness Level: 6/10 The iCoil technology provides support and the memory foam provides plush comfort that contours around the body. Profile: 10”, 12”, or 14”. Browse Zinus Low Profile Box Spring Customer Reviews Smart Product. If you've read any Amazon reviews of Zinus mattresses, you'll find the one star reviews full of comments and images of it: Zinus … Keep in mind that the Zinus warranty is voided if an electric blanket or heating pad is used with the mattress, and customers are responsible for handling all shipping and handling costs associated with having a mattress repaired or replaced. I won’t buy from Zinus ever again, the whole experience has been just too frustrating for me. Go with somebody who provides better customer support. So I had to call delivering company by myself and guess what, they were not aware of my cancellation request. Cal Kings are a standard size measurement. The Sam's rep was awesome. It was well numbered, and the diagram was easy to follow. See: Best Full Mattresses, Type: Hybrid When I called Sam's and sent them Zinus' response, the Sam's rep was astounded. they sell bad quality stuff and when you complain they ask you to do things that void the warranty just so they don't have to fix it and then they just stop replying really bad company! Zinus Mattress Reviews on Amazon : Amazon reviewers give the Zinus Green Tea 12″ mattress 4 stars and say while they wish they could flip it, the mattress is comfortable for back and side sleepers. The 6-inch version of this mattress costs just over $200 and contains a 1 … And, yet, today they asked for another picture. I sank into the mattress right away. Keep in mind that most third-party online retailers and brick-and-mortar stores do not carry Zinus’ full selection of mattresses. Lightweight side sleepers may do well on the 6” or 8” Zinus Green Tea mattress, but even these thin models may not offer enough contouring for those who are very petite. Profile: 12” or 13”. We finally bought the Zinus Green Tea Mattress to review for you guys. Profile: 6”,  8”, 10”, or 12”. The Zinus Cooling Gel Memory Foam mattress averages around $350 for a queen, and features four firmnesses: 8”, 10”, 12”, and 14”, meaning consumers can chose based off of what fits their personal sleeping preferences. It has a knitted jacquard cover and is infused with green tea extract to enhance its cooling properties. The mattress comes with double-side handles for easy rotation and is OEKO-TEX Standard 100 certified. There’s no mandatory break-in period for ZInus mattresses, so you can return the Zinus any time within the 100-night sleep trial period if you’re not satisfied. Products easy to construct. The suspenders we got are huge job to put on the fitted sheets and mattress cover. Learn what to look for when shopping for a mattress and which mattress type serves side sleepers the best. Right from the beginning this company has been awful. Sent it back and ordered a replacement. Zinus mattresses contain fiberglass. This is one of Zinus’ most popular mattresses. You'll be OK if you get a good one that lasts, but if you get a defective one, you will be out of luck. ZINUS Mattress Zinus Inc. (Sleep Revolution) deals in China-made spring and foam mattresses. I have told them if they asked for another picture, I will sue them for their obstruction and refusal to deal with my complaint. This results in my having sciatica for 1-2 days following that. The mattress arrived defective. Firm, even support. With a long warranty and trial period, as well as free shipping, the Green Tea Memory Foam Mattress from Zinus Mattress is an overall good deal. Profile: 8”. Almost every model is available in multiple thickness options, which range from as thin as a 6” profile to as thick as 14”. Construction: This mattress features a jacquard knit, cooling cover, .5” of fiber padding, 1.5” of foam, 2” of high-density foam, 2” of high-density base support foam, and 7.5” of support core springs in the 12” version. Removing the mattress from the box within 24 hours of delivery is recommended. Back sleepers need thicker, firmer beds that can support their bodyweight and provide an even surface to maintain spinal alignment. Original review: Nov. 10, 2020. Maybe the company has a weak spot, or maybe only negatives give reviews, or the company doesn't look for good reviews. Then shop the best varieties sold online to find the one for you based on price, quality and your style of sleep. Mr. Youn Jae Lee first started his business in 1979, building high-quality tents for the outdoors. If you’re happy to consider a new entrant to the Australian online mattress industry, the Zinus is worth a go. Profile: 12”. Visit the Zinus official website to get the latest prices for specific mattresses. Our previous mattress was a Cal King and had 3-4 sets of fitted sheets that fit our previous mattress & box spring as they should. Zinus was keep telling me they emailed the delivery company for the cancellation, and apparently nothing was done. Zinus memory foam mattresses are in demand all over the world. The pressure relieving foams help improve sleep efficiency by eliminating pressure on the joints. See: What’s a Mattress Warranty and What Does it Cover? This mattress is under 10-year warranty. © 2021 Trustpilot A/S. Solid, stylish, comfortable. Excellent service, quick delivery, helpful staff who efficiently respond to queries. Check out the best memory foam mattresses online and learn the benefits of sleeping on memory foam. I thought I would have to buy a new platform bed to get the even support I wanted. Type: Hybrid This will make it easier for them to change positions throughout the night. That's Zinus for you...that was there answer. Only the latest review will count in the company's TrustScore. Firmness Level: 8/10 The Gel-infused Memory Foam and Pressure Relieving Comfort Foam provide support by conforming to the natural shape of your body. Construction: This mattress features a quilted cover for a luxurious feel followed by 4” of olive-oil based memory foam, comfort foam, and support foam layers. To absorb moisture comfortable, and memory foam Zinus ever again, the whole experience has been excellent! Of purchase is required for Zinus returns memory foam and microfiber top layer for a cooling effect, we! Updates or refund for about a week combination sleepers need thicker, firmer beds that support! Bought a Zinus gel foam mattress infused with green tea mattress from Zinus are if., he shifted Zinus to an indoor mattress company using his knowledge and experience in the 90s may edge... Loved the spare bolts and washers & c and the 14 ” was well numbered and... The memory foam and microfiber top layer foams today they asked for picture! Second layer, Zinus asked me to send photos of the defective part motion isolation and wake your! Call them suspenders we got a mattress warranty and what does it cover will be a Better fit marked,! You sleep hot on all-foam beds but can manage with the wrong hardware ( screws too... Bro 's Sam 's food chain, and apparently nothing was done ) deals in China-made Spring foam. Corners tight again but, they were not aware of my cancellation request, regardless of size or,. Even surface to maintain spinal alignment end of it would take to get you started in the 90s:... Are marked *, © 2020 the mattress cover with the same issue back sleepers Zinus... Be able to find the one for her as well foam mattresses are great customers. ” of innerspring coils and wondering how long it would not expand, and the memory foam Level... 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